This article is for Admin and Manager users.
Clipboard allows you to cancel one or more scheduled Sessions in a repeating series. This is a great feature to use when a random event or public holiday prevents you from carrying out a weekly Session. If you need to cancel fixtures, check out this article on Cancelling Fixtures.
To cancel a single Session:
Go to Schedule (left sidebar)
Click on the Session in the Schedule that you want to cancel
Within the pop-up Session window, click Cancel (bottom right)
Tick the boxes to notify students/parents and/or staff and confirm you want to cancel the Session by clicking Cancel. These sessions will appear as crossed out on the schedule page.
To cancel multiple Sessions for the day:
Go to Schedule (left sidebar)
Click Actions (top right)
Select Cancel Multiple Sessions from the dropdown menu
Choose the Date and Sessions you want to cancel
Click Cancel Sessions
Confirm that you want to cancel these Sessions. They will then be cancelled in Clipboard. These sessions will appear as crossed out on the schedule page.
Note: For all Session cancellations set for the current time or future date and time, you have the option to notify Staff and/or Students and Guardians. Staff, Students and Guardians will be notified via selected notifications;
You can also provide a reason for the cancellation, that will appear in all notifications except SMS. This window will appear after you click Cancel Session(s).
