This is a copy of a guide for Parents and Guardians on Clipboard Portal basics for logging into and downloading the Portal.
Please note: Parents and Guardians cannot access this article directly. If you wish to share this article with Parents and Guardians, please download the article here.
Logging into the Portal
There are two ways your school may have set up parents to log in to the Portal:
Using your school’s login details (if your school has them); OR
Using your personal email and password.
If your school has set up your school login to access the Clipboard Portal, then you do not need to create an account and set up a password for the Clipboard Portal.
By clicking on your school’s Clipboard Portal Link, you will be redirected to your school’s login page, where you enter your school login details.
Note for all Parents: Please reach out to your school administrator, if they have not provided you with your schools Clipboard Portal Link.
If your school does not have school logins, or has not set this up, you will receive an email from your school to set up a Clipboard Account with a username and password.
Using School Login Details
Click on the URL to access your school’s Portal (include your unique URL here. For example, https://portal.clipboard.app/schoolname)
You will be redirected to your school’s login page.
Enter your school login details you have set up with your school.
You will now be redirected to the Portal to view your student’s Calendar.
Using Email and Password
Once you have received an invite email to your school’s Clipboard Portal, you will be prompted to start by logging in for the first time and setting a password as seen below.
The screenshots below are examples using the Clipboard College Portal. The email you shall receive should be reflective and branded to your school.
After you have set up your password, you can log into the Portal (include your unique URL here. For example, https://portal.clipboard.app/schoolname) with your email address and password.
After you have successfully logged in, you will now be able to view the Portal!
Apple: Adding the Portal to your Mobile Home Screen
Wanting to download the Clipboard Portal as an app? There isn’t a downloadable app for users. However, the Clipboard Portal is mobile-friendly and appears as an app when you open it in a web browser on your mobile! You can add it to your mobile home screen for ease of access.
To add the Portal to your Apple mobile home screen:
Open your safari web browser and login to your school’s Portal (include your unique URL here. For example, https://portal.clipboard.app/schoolname)
Tap your browser menu icon (in the case of Apple, the symbol is a square with an arrow pointing up inside it)
Select Add to Home Screen. You'll then be able to enter a name for the shortcut and add it to your home screen.
Now the Clipboard Portal will show up just like any other app on your phone, easily accessible from anywhere!
Android: Adding the Portal to your Mobile Home Screen:
Wanting to download the Clipboard Portal as an app? There isn’t a downloadable app for users. However, the Clipboard Portal is mobile-friendly and appears as an app when you open it in a web browser on your mobile! You can add it to your mobile home screen for ease of access.
To add the Portal to your Android mobile home screen:
Open your chrome web browser and login to your school’s Portal (include your unique URL here. For example, https://portal.clipboard.app/schoolname)
Tap your browser menu icon (in the case of chrome, the symbol is 3 vertical dots)
Select Add to Home Screen. You'll then be able to enter a name for the shortcut and add it to your home screen.
Now the Clipboard Portal will show up just like any other app on your phone, easily accessible from anywhere!
Managing Your Notifications as a Guardian
To make changes to what you, as a parent, would like to be notified about you can log into the Clipboard Portal and click on Notification Preferences in the top right corner under your profile. You can see the notifications you are currently subscribed to under Notification Preferences.
You can click on the Edit button to amend their current preferences. Then, select or deselect the notifications you would like to receive for Attendance or Activity Selection Confirmation by ticking the boxes. Click Save to amend the notification changes.
Push Notifications
A push notification is a message that pops up on a mobile device and appears like SMS text messages and mobile alerts.
You can receive push notifications directly through Clipboard. These Push Notifications will only reach users who have access to the Clipboard Portal with push notifications enabled. Clipboards push notifications will only reach users who have enabled them.
Read more on the setup of Clipboard Push Notifications and troubleshooting below.
When are push notifications sent?
When a new Session or Fixture has been created.
When a Session or Fixture has been cancelled.
When a Session or Fixture has changed the:
Date
Time
Location
Enabling Your Push Notifications in Clipboard
How to ensure I will receive push notifications?
On your mobile device, follow the prompts provided by your 'Don't miss a thing' pop-up to enable notifications. See the example of the pop-up in the image below.
Your browser will give you permission to Clipboard to show notifications. Click 'allow' or 'confirm' for these notifications.
You will now start receiving notifications on your phone for events in Clipboard! It's that easy!
Troubleshooting Push Notifications:
What to do if you are not presented with the above card.
Please try the following steps to resolve this issue:
Update your device. iOS requires 16.4 or above; Android supports this on older versions, but this differs per device.
You may have dismissed the card; please log out and log back in to view it again.
Check to see if you have blocked Clipboard permissions for these notifications.
iOS instructions to allow permissions found here.
Chrome instructions to re-allow permissions found here.