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How to Hard Refresh on a Mobile Device

Locate your browser to find instructions on how to hard refresh

To hard refresh Clipboard on a mobile device, please follow the steps below:​Chrome

Android:

1. In Chrome, tap the menu button in the upper right-hand (three vertical dots) and select “Settings” from the dropdown menu.

2. Scroll down and tap “Privacy”.



3. Scroll down and tap “Clear Browsing Data”.

4. Tap “Clear Data”.

Firefox

iPhone:

1. Tap the “Options” icon at the bottom right of your screen.

2. Tap the cogwheel icon labeled “Settings”.


3. Find the “Privacy” section in the Settings menu, and tap “Data Management”.

4. Select what kind of data you’d like cleared and tap “Clear Private Data”. Tap “OK”.

Internet Explorer

Windows Phone:

1. While in the Internet Explorer browser, click the ellipses (three dots) at the bottom of the screen.

2. In the menu, select Settings.


3. Tap the “Delete History” button.

4. Check the “Delete Passwords” box and tap the “Delete” button. It may take a moment.

Safari

iPhone/iPad:

1. Tap the cogwheel icon labeled “Settings”.

2. Scroll down and tap “Safari”.


3. Tap “Clear History and Website Data”.

4. Confirm “Clear History and Website Data”.

* If you do not want to clear your History, click “Advanced” > “Website Data” > and “Remove All Website Data”.

If you still encounter issues after hard-refreshing your browser, please visit: https://go.clipboard.app/reset/index.html

This will log you out of your Clipboard account. Please log in again to access Clipboard.

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