Clipboard Users (Admins, Managers, and Staff) will receive notifications from time to time. If you're wondering what notifications each user type receives, you can check them out here.
Note: Clipboard has discontinued the SMS service and is no longer available for new customers - if you are one of our early Clipboard adopters, you might still see SMS as an option in your Clipboard environment. |
Sometimes, receiving lots of notifications can be overwhelming. That's why Clipboard allows you to manage your personal notifications in settings.
To edit what notifications you receive:
Click on your Initials (top right)
Select Notification Preferences from the dropdown menu
Scroll down and click on the Edit/Pencil icon (bottom left)
Tick or Un-Tick the boxes to edit your notification preferences
Scroll down and Save (bottom right)
Top Tip: You can elect to receive notifications for all available communication channels selected!
Are you concerned that you or other users aren't correctly receiving notifications? Check out how to view notification logs here.
Frequently Asked Questions on Notifications:
What kind of notifications do Clipboard Users receive?
Clipboard Users receive push notifications and email notifications from Clipboard.
How do I send a session reminder to staff?
When creating sessions, you can select the reminder check box to Remind staff of the session via email at 5 pm the day before.
If multiple staff are assigned to the same Session, who receives reminder notifications to mark the roll?
In the case of a Session or Fixture that has multiple staff members assigned to it, all will receive a reminder to mark the roll. These notifications are sent one hour after the Session or Fixture ends, and again three hours after the Session or Fixture ends if the roll has not been marked.
However, if there are multiple Teams on that Session or Fixture, then only the staff assigned to that Team will receive a reminder to mark their Team's roll.
For example: on a Session or Fixture with Basketball Team 8A and Team 8B both attending, the staff assigned to 8A will get the reminder to mark 8A's roll, while the staff assigned to 8B will get a reminder to mark 8B's roll. They won't receive a reminder to mark the other's roll.
Do Additional Fields appear in Notifications?
Yes, in all Session-related email notifications, the additional fields will be included.
For example, Staff arrival time:
