For the IT Admins out there, you can update student or guardian SIS IDs in Clipboard.
This is helpful in situations like when the school changes SIS, or changes the way an integration occurs, whereby a different ID set is being used.
You can do this by following the process below:
Go to Students
Select More
Select Update Student or Guardian SIS IDs
Select upload type as your school (default - Select this to update existing SIS IDs of internal students/guardians), then click Next
Upload a CSV or Excel file in the format displayed in the next step, and click Next
Drag and drop or browse to choose the file
Then Save.
Converting External Students or Guardians to Internal Students or Guardians
Internal guardians are parents of students at your school who will come in via the SIS integration. Internal students are students who attend the school and also exist in the SIS as a current student.
Go to Students
Select More
Select Update Student or Guardian SIS IDs
Select upload type as External (Select this option to convert external students or guardians to be your school's internal students or guardians by assigning them a SIS ID.), then click Next
Upload a CSV or Excel file in the format displayed in the next step, and click Next
Drag and drop or browse to choose the file
Then Save.
This will mean you have converted your External students or guardians to Internal students or guardians, and, provided the SIS IDs for the guardians match those that are in the SIS, upon the next integration, the incoming guardians will be matched accordingly.