This article is intended for Admin users.
What are Alerts?
Department Alerts serve as a guide for Admin users to ensure each Department on Clipboard is set up as best as possible. They advise you if Clipboard features aren’t working correctly or to their total capacity.
We suggest you follow Department Alerts to ensure that Clipboard is working at its best.
Why am I receiving Alerts?
You may receive Alerts for several reasons, including when there is an issue with the setup of:
Pay Cycles
Pay Blocks
Attendance Notifications
Incident Notifications
In Settings > Environment, Alerts appear when you click on the Department. They appear as a banner at the top of your page. See the example below:
To resolve Alerts:
Click Resolve, and a dropdown menu will appear where you can choose to either Create a Rule, Attach a Pay Cycle/Pay Block or Ignore Alert
If you choose to Create a Rule or Attach a Pay Cycle/Pay Block, it will take you to the page where you can resolve the issue. Example: If Co-Curricular doesn't have an Attendance Notification Rule - clicking Create a Rule will take you to the Department's Attendance Settings to create a Notification Rule.
If you choose to Ignore Alert, the issue will remain, but the Alert won't show again.