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Setting up SSO with Cloudworks

This help article is specifically for setting up SSO with Cloudworks

Only IT Admins can set up SSO in Clipboard.

Enabling SAML Single Sign-On for users will make logging into Clipboard easier!

For more information on SSO, check out our articles on Setting Up SSO for your School.

Note: Users still need to be added to Clipboard even if they will be using SSO to log in.

Setup in Cloudwork

To setup SSO in Cloudwork:

  1. Select Single Sign On then Add new Service.

2. In Service List page, search for Custom SAML Service and select it.

3. In New Service Metadata page, enter the details below:

Name

The name could be anything that helps you identify this configuration.
We suggest a name like Clipboard App / Clipboard Portal.

Entity ID

Go to Clipboard > Settings > Security > Configure SSO.

Copy the link next to Metadata URLs.
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If you’re setting up for App, choose the App link;
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If you are setting up for the Portal, choose the Portal Link.

Paste the link in Cloudworks as Entity ID.

Assertion Consumer Service

Go to Clipboard > Settings > Security > Configure SSO.

Copy the link next to Reply URLs.
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If you’re setting up for App, choose the App link;

If you are setting up for the Portal, choose the Portal link.
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Paste the link in Cloudworks as Assertion Consumer Service.

NameID Value

Choose Email as value.

Once done, save the configuration.

4. In the Completing SSO Setup page, copy the link under Entity ID (it should end with metadata.php).

Setup in Clipboard

  1. Go to Clipboard > Settings > Security > Configure SSO

  2. Click the Configure button.


  3. For SSO Enabled, tick App to enable it.

    For App Metadata Url, paste the link that you have copied from the Completing SSO Setup page.

    For Property mapping, the Clipboard field Email should be mapped to name_id.

  4. Enter value for Staff Email domains.

  5. Save once done and test the the setup.

Testing SSO

Test signing into the application by visiting the Login URLs from Clipboard's Service Provider card. Note:

  • We recommend visiting these links in an incognito window or a different browser to test the full sign-in flow.

  • Please remember that only users in Clipboard's staff section can sign into the App, and only current students and guardians can sign into the Portal.

You can view SSO Logs to check successful and failed login attempts into both the App and the Portal. Check out our help article on Common SSO Errors for more information.

If you need more help, please email [email protected], and one of the team will be able to assist.

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