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A Guide For Parents, Guardians and Students to Log an Upcoming Absence

This article is a guide for parents and guardians to notify the school of an upcoming absence

This is a copy of a guide for parents and guardians on how to log an absence.

Please note: parents and guardians cannot access this article directly. If you wish to share this article with parents and guardians, please download the article here.

How to log an Upcoming Absence:

  1. Login to the school Portal (include your unique URL here).

  2. Click on Calendar (left sidebar).

  3. Select Log an Upcoming Absence in the top right hand corner.

  4. Enter the details required, then click Save.

How to view Upcoming Absences:

  1. Login to the school Portal (include your unique URL here).

  2. Click on Calendar (left sidebar).

  3. Existing upcoming absences will be visible on the calendar with the words ‘absence’. Hover over the absence to see more details (see image below).

Note: All absences added manually or synced from the school are visible on the calendars of respective students and parents/guardians, however, these absences will not show reasons (due to potential school-sensitive information). These absences cannot be edited by students or parents/guardians.

How to edit Upcoming Absences:

  1. Select Calendar

  2. Click on the absence you wish to change.

  3. Select Edit.

  4. Make necessary changes, then Save.

To delete upcoming absences, simply choose Delete instead of Edit and then confirm by clicking Delete again.


Note: If this absence was added manually or synced the school, then the parent, student or guardian will not be able to edit or delete.

Frequently Asked Questions (FAQ’s)

Can I change the logged absence?

Yes you can! If you change your mind or have made a mistake and want to change the absence date, you can edit the absence (see steps above).

What if I am a parent with more than one child?

When logging an upcoming absence, choose the student from the dropdown options. For viewing upcoming absences, these all appear on the calendar view.

How do I know if my absence has been completed?

It will be visible on the calendar.

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